FREE DELIVERY on orders over £35

01793 887 555

FREE DELIVERY on orders over £35

01793 887 555

Subscribe & Save 5% on every order

Subscribe now and get your pet's favourites, delivered directly to your door!

Follow these quick and easy steps below

1. Choose your favourites

Select your pet's favourite food from our shop & select the Subscribe & Save option.

2. Select how often

Choose how frequently you want your items to be delivered, from every 2 to every 26 weeks, it's totally up to you.

3. Add to cart

Add items to cart choosing as many products as you like.

4. Checkout & Save

Checkout and save 5% with every order. Easy.

Now sit back, relax and wait ...

You can change the products and delivery frequency on future orders, skip an order or cancel at any time.

Need a little more information?

Save 5% on every order

If you’re buying food regularly for your pet you'll save 5% on every order.

How often will it be delivered?

At Vet’s Kitchen®, we are passionate about your pet’s health and well-being. With our subscription service you can get naturally nutritious, tasty food delivered to your door when it suits you - it's easy to amend and update so you stay in control.

Can I change my subscription?

We understand that sometimes things change, you may need to amend an order or add in a little extra treat! That’s why we’ve made our subscription easy to customise and amend order by order – you can change the products, delivery frequency as you and your pet need.

 

How do I stop my subscription?

Your subscription can also be paused or cancelled at any time – so if you’re off on holiday or just need a break it’s no problem!

How is it delivered?

Our products are shipped by courier, they will text/email you a 1hr delivery notification which you can amend if needed. You can provide special delivery instructions by filling out the comments section on your order form. And don’t forget delivery is free on orders over £35.

How often will I get deliveries?

It’s up to you! Our subscription means you can have you pet’s favourite food delivered every 2-12 weeks – most popular is every 4 weeks but we’ll leave you to decide what works best for you. You can amend and the frequency of delivery to suit yourself – it’s simple!

How do I get my subscription discount?

5% off is automatically discounted from your order value – no need to remember codes we do the hard work for you!

Is there a delivery cost? 

We offer free delivery on all orders over £35 delivered to Mainland UK. There is a charge for of £4.98 on orders under £35. Full details of costs for deliveries outside Mainland UK can be found here: https://vetskitchenuk.myshopify.com/policies/shipping-policy

What’s the minimum order for subscription?

There’s no minimum order on our subscriptions but remember delivery is FREE on Mainland UK orders over £35.

Can I change my subscription?

Yes. We want our subscription service to make life easier for you, so if you need to amend, add or skip any orders sign into your account and visit the subscriptions section. Here you will be able to make any changes you need. If you need any help just give us a call on 0845 303 8643 and one of team will be happy to help. We recommend that you give us 24 hours to manage any changes.

How do I pay for my subscription?

You can use all of the normal payment methods – so debit, credit card and PayPal. You can change this in your account settings if you need to. Payment is taken the day the products are dispatched.

How long will my subscription run for?

We want you to relax and enjoy having our food delivered to your door. Our subscription is set up to run until you want to cancel it, which you can do at any time.

Can I get other discounts when I subscribe?

Occasionally we offer discounts on our products – you will always be charged the price stated on our website on the day of dispatch. Other discounts cannot be applied in conjunction with the Subscribe & Save discount.

More question or need a little help? 

If you would prefer for a member of our team to talk you through our subscriptions, help set you up or assist with any issues you may have please give us a call on: 0845 303 8643. Click here for our full Subscription Terms & Conditions 

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